VP/SVP Internal Consulting

RESPONSIBILITIES:

·         Support ICS Leadership to scope and launch operating model, process improvement and process transformation projects, applying agile principles, by identifying business needs, validating key pain points, and determining the business case for change.  Use hypotheses development, data analysis / analytics, and process mapping tools and methods to establish project scope and potential value.  Conduct and incorporate research and competitive analysis as required

·         Support ICS Leadership to devise innovative solutions through leveraging an agile methodology to address process pain points and value opportunities.  Participate in planning and conducting functional and cross-functional working sessions to develop future state process models that address value opportunities.  Support conducting and incorporating leading practice assessments and benchmarking as required

·         Participate in leveraging change management approaches and methods and support the assessment of organization capacity and readiness for change.  Use the assessment to work with business leaders to establish an implementation plan for process improvement / process transformation that identifies timing, key projects / initiatives, resources / teams, and change management approach 

·         Own the development of project plans, including backlogs and user stories, establishment of Steering Team(s), and mobilization and launch of project teams to support operating model, process improvement and process transformation projects and programs 

·         Leverage Six Sigma, Lean, DMAIC, and other common process change methodologies

·         Help create culture change within. Reduce time to market, boost quality, foster employee engagement and become a more adaptive organization

·         Support the ICS India Site Lead in managing the ICS India Team members. Provide oversight to junior team members in executing projects, programs and other team initiatives. May assume direct management responsibilities over ICS India resources, as needed 

 

QUALIFICATIONS:

·         At least 14+ years of experience in Operating Model, Process improvement and Process Transformation projects for end-to-end processes crossing business areas / siloes within Financial Services, Consulting (strong preference for management consulting experience) or Investment Banking. 3+ years serving as a project / program manager on operating model, process reengineering or transformation projects, using agile methodologies, that delivered demonstrated ROI and which were sponsored by Senior management.  Some experience within Banking and Financial Services is strongly preferred.  Management Consulting experience is required

·         Proven capability to support the development / adaption of Process improvement and Process Transformation approaches and methods, and support others on the approaches and methods, as necessary.  Experience with Lean and Six Sigma, DMAIC, or other process change methodologies required

·         Familiarity with digitalization concepts and emerging trends as it relates to Process Transformation and AI experience integrating technology priorities and requirements into the development of holistic process models and solutions

·         Strong written and verbal communications skills

·         Demonstrated experience creating, owning, and developing PowerPoint presentations and similar forms of communication

·         Advanced skills in MS Excel, PowerPoint and other data visualization tools

·         Experience analyzing processes and creating process maps / user journeys

• Must be eligible to work in India. This position does not offer VISA sponsorship