Principal Systems Services and Support Analyst
Bangalore, Karnataka, India Full-time BFSI Manager
Technical / Behavioral
- Certified Professional Technical Communicator or similar certification/degree
- Excellent verbal and written communication skills with proven ability to apply rigorous English grammar and punctuation standards
- Experience capturing, interpreting, and articulating operational events within an IT department
- Ability to simplify complex concepts or technical tasks into clear, accessible language for diverse audiences
- Proficiency in Microsoft Word, PowerPoint, Excel, Teams, OneNote, HTML & CSS
- Customer service orientation with a collaborative approach
- Proven ability to prioritize and manage multiple projects in a fast-paced environment
- Ability to deliver high-quality work under deadline pressure
- Foundational knowledge/experience in visual design
-- Excel modeling and powerpoint expertise is a must
-- Any experience on advanced analytics models/ tools/ use cases will be an added advantage