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Freight Leader

Remote Full-time Retail & E-commerce Director

Freight strategy and carrier management

Establish and own the enterprise freight plan, including carrier mix, coverage, lane strategy and contracting approach.

Set freight cost, service and visibility priorities and lead improvements against them.

Champion carrier rate negotiations and contracts, with the logistics manager and other direct reports managing much of the execution.

Oversee carrier relationships at programme level, resolve major escalations and strengthen contract compliance.

Lead technology and process improvements across the freight lifecycle.

Analytics and performance management

Define what the freight programme measures, how it measures performance and how insights inform decisions.

Guide the analyst function in assessing cost drivers, lane economics, carrier performance and service issues.

Turn analysis into recommendations on rates, carrier mix, network design and service improvement.

Partner with Technology on freight data, dashboards, business intelligence and automation.

Team leadership and partnership

Lead, coach and develop seven team members distributed across US Eastern and Central time zones.

Set clear priorities, performance standards and accountability in a newly established leadership role.

Work closely with Business Units, Procurement, Finance, Customer Experience and Technology, including daily interaction when needed.

Candidate profile

Substantial freight and transportation leadership experience, ideally with US domestic freight and direct carrier contracting.

Experience guiding rate negotiations, freight planning, carrier performance and commercial decisions.

Proven record of improving freight cost and service at enterprise scale.

Strong analytical judgment and experience establishing a performance management capability.

Ability to lead a distributed team and build credibility with senior stakeholders remotely.

Additional experience of interest

Manufacturing or industrial shipper background.

Experience implementing or improving a transportation management system.

Experience establishing an enterprise freight function or centre of excellence.

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