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Service Now Developer

Bangalore, Karnataka, India Full-time Retail & E-commerce Manager

Job Title: Service Now Developer
Function: TSE
Location: Bengaluru
Reports To: Manager / TSE
Team Alignment: Part of the TSE team, dedicated to driving initiatives for Contact Centre


About the Role
We are looking for a highly experienced ServiceNow Developer that can thrive in a challenging and rewarding
environment. This ServiceNow Developer is responsible for applying innovative technical solutions to business
processes, maintaining applications, consulting with business analysts and/or project managers to develop
technical solutions, developing design and functional specifications, performing pre-implementation training, and
providing post-implementation support.

Key Responsibilities

  • Customer-facing technical consulting experience with ServiceNow
  • Experience developing on SaaS (Software as a Service) based tools (ServiceNow), with focus on
  • implementing ITIL processes ServiceNow platform development ServiceNow administration
  • Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
  • End-to-End Service Catalog development and complex workflows
  • Applies innovative technical solutions to business and the application proceed
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