Senior/Principal-Cloud Operations
Bangalore, Karnataka, India Full-time Technology & Engineering Senior
The Role
We are looking for a Cloud Operations Lead to own our AWS infrastructure and drive the operational maturity of our cloud environment. This is a senior hands-on role — you will take ownership of production AWS infrastructure, lead our on-premises to AWS migration programme, and establish the operational standards, processes, and discipline our platform will run on. You will sit within our Technology Operations team and work closely with DevOps on infrastructure delivery.
What You'll Do
Migration & Ownership
- Lead the migration of critical products from on-premises to AWS, taking full operational ownership
- Own production AWS infrastructure — accountable for uptime, stability, and operational standards across all migrated workloads
- Receive infrastructure from DevOps and own it— ensuring runbooks, processes, and support models are in place
- Decommission legacy tooling as migrations complete
Ongoing Operations
- Establish and own monitoring, alerting, and incident response across cloud workloads
- Build and maintain runbooks and operational procedures for all production infrastructure
- Drive continuous improvement — identifying and resolving reliability, performance, and cost issues
- Optimise cloud spend — right-sizing, reserved instances, cost allocation by product/customer
- Work with the Chief Architect on IAM, network segmentation, encryption, and compliance requirements for financial services clients
- Work in close collaboration with DevOps teams on infrastructure requirements and handoffs
- Support product teams with cloud architecture guidance and environment provisioning
What You Bring
Required:
- 7+ years in cloud operations, infrastructure, or DevOps roles with a strong operational ownership mindset
- Hands-on experience with AWS:
- Compute (EC2, ECS/ECR, Lambda)
- Networking (VPC, Transit Gateway, Route 53, CloudFront)
- Storage (S3, EBS, EFS)
- Security (IAM, Security Hub, GuardDuty, KMS)
- Database (RDS, Aurora, DynamoDB)
- Monitoring (CloudWatch, CloudTrail)
- Experience migrating on-premises or Azure workloads to AWS — lift-and-shift and re-platforming
- Strong networking fundamentals: DNS, firewalls, load balancing
- Operating production SaaS infrastructure with uptime SLAs
- Cloud cost management and optimisation
- Familiarity with infrastructure-as-code (Terraform or CloudFormation) — enough to read, maintain, and contribute
Desirable:
- Experience establishing operational processes and runbooks in a cloud environment
- Financial services or regulated industry experience
- AWS certifications (Solutions Architect, DevOps Engineer)
- Scripting/programming (Python, Go, or similar)
- Container orchestration — Kubernetes/EKS
- Windows Server workloads on AWS
- Compliance frameworks (SOC 2, ISO 27001)