Business Analyst

India Satcom LTD (JV of Indian Telephone Industries)

Founded in 1987, India Satcom LTD started as a pioneer in India’s telecommunications sector, building and maintaining networks that connected cities, towns, and rural communities. This early work shaped our engineering discipline and deep understanding of India’s connectivity challenges - values that continue to guide us today.

Now, India Satcom is a leading provider of payments platform as a service. We partner with fintech companies worldwide to deliver innovative, scalable, and secure payment solutions, solving some of the biggest challenges in the global payments industry. Our team offers end-to-end consulting, from ideation and design to development, deployment, and ongoing support.

As a joint venture spun off from Indian Telephone Industries, a SEBI-listed public sector company, we combine the credibility of our heritage with the agility of a young, product-focused team. We embrace a flat, collaborative culture where every engineer owns problems end-to-end and drives meaningful outcomes. We follow modern engineering practices TDD, CI/CD, and the “you build it, you run it” approach. If you’re passionate about niche technologies, solving real-world challenges, and building reliable solutions at scale, India Satcom is the place to be.

Role Overview

We are seeking a highly skilled Business Analyst with proven experience in the payments industry to work closely with Product Owners, technical leads, architects, and solution design teams. This role is pivotal in bridging business requirements with technical execution, ensuring successful delivery of product features and integrations in the payment’s ecosystem.

Key Responsibilities

• Collaborate with Product Owners to analyze business requirements and translate them into functional and technical specifications.
• Create and maintain Product Requirement Documents (PRD) and Business Requirement Documents (BRD).
• Draft clear, structured user stories with well-defined user acceptance criteria (UAT).
• Refine user stories in collaboration with engineers and technical leads, ensuring alignment with architectural and technical design principles.
• Act as a liaison between business stakeholders and technical teams, driving clarity in scope and design decisions.
• Support technical design workshops with solution design groups and architects, ensuring business needs are translated into feasible solutions.
• Validate deliverables against requirements, ensuring adherence to product vision and regulatory/industry standards.

Key Skills & Experience

• 3 - 5 yrs of experience.
• Strong experience in requirements gathering, analysis, and documentation.
• Develop and maintain project plans, schedules, milestones, resource plans, budgets, and delivery roadmaps.
• Proficiency in writing PRDs, BRDs, user stories, and acceptance criteria.
• Proficiency in Jira or Confluence or TFS or Trello.
• Own and maintain RAID (Risks, Assumptions, Issues, and Dependencies) logs by proactively identifying, tracking, mitigating, and escalating project risks and issues.
• Hands-on experience refining backlog items with engineering teams.
• Demonstrated experience in the payment’s domain (merchant acquiring, ledger, gateways, settlement, reconciliation, risk controls, etc.)
• Utilize Jira for sprint planning, backlog management, user story tracking, issue management, defect tracking, dashboards, and project reporting.
• Manage end-to-end Scope and Change Control by logging change requests, facilitating impact assessments, presenting recommendations to the Change Control Board (CCB), and updating project scope, schedule, budget baselines, and project documentation following approved changes.
• Familiarity with payment flows, transaction lifecycles, and regulatory compliance frameworks in the financial sector.
• Good communication skills to interact with technical and non-technical stakeholders.

Preferred Skills

• Prior experience running API integration / Microservices.

Good to have

• Exposure to EMV, ISO 8583, Visa, Mastercard or Payment network integrations
• Exposure in FinTech or Lending or Banking or Payments domain

What We Offer

• An opportunity to shape next-generation payment products in a fast-evolving industry.
• Collaborative environment with cross-functional teams of product owners, architects, and engineers.
• Growth path into product leadership.